Some Michigan unemployment offices will reopen next week


LANSING, Mich. (WOOD) — After being closed for about 15 months, some Michigan Unemployment Insurance Agency offices will reopen for in-person appointments next week.

Among the offices opening their doors June 30 are those on 8th Street in Benton Harbor, Plainfield Avenue in Grand Rapids, S. Burdick Avenue in Kalamazoo and Baker Street in Muskegon.

You have to have an appointment to head to one of the offices. Appointments will be offered between 8:15 a.m. and 4:45 p.m. Monday through Friday.The agency says that across the 12 offices, it will have about 900 appointments each day.

You can schedule a 15-minute slot online or by calling 866.500.0017 during regular business hours.

You will have to wear a mask when going to an unemployment office. You should bring your driver’s license or other ID and any documents you need to resolve your claim. If you’re late, you may have to reschedule.

“This additional option for customer service is another avenue to assist Michigan residents in accessing the financial lifeline they need while they are recovering from a job loss,” Acting UIA Director Liza Estlund Olson said in a Wednesday statement.

Complete list of reopening offices:

  • Benton Harbor, 401 8th St.
  • Detroit, 3024 W. Grand Blvd., Suite L-385
  • Gaylord, 931 Otsego Ave.
  • Grand Rapids, 3391-A Plainfield Ave., NE
  • Kalamazoo, 1600 South Burdick St.
  • Lansing, 5217 Perry Robinson Circle
  • Marquette, 1498 Odovero Drive, Ste. 2
  • Muskegon, 2700 Baker St.
  • Saginaw, 515 N. Washington Ave
  • Sault Ste. Marie, 1118 East Easterday Ave.
  • Sterling Heights, 43015 Hayes Road
  • Traverse City, 1209 S. Garfield Ave., Ste. C

You can also still chat with unemployment staff online or schedule a phone appointment.

Estlund Olson became acting UIA director in November of last year after the abrupt resignation of Steve Gray. She took over an agency that last year was overwhelmed by claims linked to closures and capacity limits meant to slow the spread of coronavirus.

Local unemployment offices shut down on March 18, 2020. Republicans started calling on Democratic Gov. Gretchen Whitmer to reopen them in June of last year, saying people who were out of work needed to be able to address problems with the office in person.


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