OSHTEMO TOWNSHIP, Mich. (WOOD) — Consumers Credit Union says it has returned payments that were accidentally withdrawn.
After News 8 heard from several customers who noticed multiple payments to their credit union loans, Consumers the Oct. 17 problem happened because its payment file was mistakenly posted twice. As a result, some payments were made twice.
Consumers said it caught the error right away and returned all the duplicate payments. Consumers promised to refund any fees charged by other institutions as a result of the mistake.
The credit union said anyone with problems should reach out to it directly.