DETROIT, Mich. (WOOD) — MotorCity Casino says a computer glitch that trapped players’ cash in its slot machines has been corrected, according to WDIV.

WDIV-TV reports that players could not print their cash ticket from the machines, due to what the said was an issue with their ‘ticket out system.’

The casino and its vendor worked to fix the problem, reports WDIV. Gamblers were told not to leave the machines, some telling WDIV that they waited for hours to collect their cash.

WDIV reports that players are now allowed back on the first floor to play. The station says a spokesperson for the casino apologized for the inconvenience.

Information from: WDIV-TV