Holland Hospital installs thermal imaging for temp checks


HOLLAND, Mich. (WOOD) — Visitors to Holland Hospital will be greeted at the entrance with new screening technology as staff work to mitigate the spread of COVID-19. 

The hospital says since the start of the pandemic, they’ve admitted 69 COVID-19 patients. The hospital was closed to all visitors.

“It’s been very interesting. Things change daily if not hourly, and so we’ve had to race to keep up with the science and the research and what we’re learning about the disease and how we need to respond to the disease,” said the hospital’s Director of Support Services Greg Chatfield.

A little more than a month ago, Holland Hospital reopened its doors so visitors could see patients outside of the COVID-19 treatment area. Two weeks ago, the hospital installed touchless thermal sensors at all five entry points to screen patients. Previously, office staff were performing the screenings manually. 

Courtesy photo of Care.ai’s self-serve devices at Holland Hospital.

“You basically walk up to the device, you center your head and shoulders into the outline and the red dot goes onto your forehead,” said Chatfield as he demonstrated the process. 

The information is sent to the receptionist who will ask visitors several screening questions about potential exposure to the disease and other symptoms. If the visitor has an unsatisfactory temperature, the staff can deny them entry. 

The hospital says the touchless thermal sensor is the first of its kind in West Michigan.

Courtesy photo of Care.ai’s self-serve devices at Holland Hospital.
Courtesy photo of Care.ai’s self-serve devices at Holland Hospital.

“It makes it more quick for folks to get through and also they can do it autonomously. They don’t need to have a staff member there guiding them through that process,” Chatfield said. “This is for us to be able to say, while you’re here at Holland Hospital receiving care and treatment, you’re safe and you don’t have to worry about being infected here.”

The new technology is at all five entrances and used by staff and visitors. The hospital says they’ll be using these devices for the foreseeable future. 

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