GRAND RAPIDS, Mich. (WOOD) - Juankeena Jones took her 1993 green Chrysler Concord to the Tuffy repair shop in the 600 block of 28th Street about a month ago. When she went to pick it up, it was gone.
And the keys were gone, too, according to a police report filed about the incident.
"When I got down there to pay for it, to get it, it's not there," Jones told Target 8 investigators. "They don't have no keys. They don't have the answer to who, what."
The police report said a Tuffy manager told the office they "don't usually leave the keys" in the car, and Tuffy said the care was not "operable." It needed further repairs that Jones was going to have done elsewhere.
When Target 8 investigators asked a Tuffy employee what happened to Jones' car, he said, "I don't know. I have no idea. We've been working with the police trying to figure it our ourselves."
But the interview ended abruptly when he was asked what Tuffy does to keep customer keys safe and why Jones' keys and car were gone.
For her part, Jones has been searching for her car, and may have found a lead. She even "stopped one guy thinking it was my car," but it wasn't. However, that driver said he saw another similar car in the area of Union and Delaware SE.
When Target 8 looked there, though, Jones' car -- license number CFE-1392 -- wasn't around.
It's been hard on her without transportation, she said. It caused her to drop out of school and rely on other people to take her to work. And, she said, Tuffy refuses to compensate her for the loss.
"I feel like that's not fair," she said. "When, even if my car was driveable or not, it was my car."
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