KENTWOOD, Mich. (WOOD) - A Florida debt collection company says it won't call a Kentwood woman again after she gave a recording of one call to Target 8 investigators.
Debt collection agency Gregory Adams & Associates told Target 8 despite the repeated calls dating back to August 2012 that scared Diane Muir, it was not really interested in her and she does not owe any money.
The collector told Muir in a message that she was "a person of interest."
"I'm calling in regard to allegations that are being filed out of my office attached to your Social Security number," said the collector in a message. "If I don't hear back from yourself or some type of representing counsel, I will have no choice but to file this out as willful evasion and proceed in favor of my client."
The legal-sounding language in the call frightened Muir.
But Gregory Adams & Associates spokesman Alexander Flores now says the company did not even know Muir's Social Security number.
In fact, the company wasn't even after her.
Flores told Target 8 over the phone that the call was really "for somebody else" and that Muir might have had "an old number" or she might have been "a relative" or maybe was "listed as a reference." He said he's "not too sure."
His agents make as many calls as they can, Flores said, are "as vague" as possible and "leave as many messages as possible."
He said the company has removed Muir's phone numbers and won't call her again.
The language in the message seemed to imply a threat of legal action, but the company representative denied that callers ever said they would pursue anything legally against Muir.
He told Target 8 the company is "not trying to scare people." He said it is "trying to resolve debts."
The Federal Trade Commission and Michigan Attorney General both provide information about your rights are when a debt collector calls and when and how to file a complaint.
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