Two people were arrested after a food fight occurred at the drive-thru at the Wendy's restaurant, 2814 Portage Road in Kalamazoo. (June 12, 2010)
Updated: Monday, 14 Jun 2010, 4:28 PM EDT
Published : Saturday, 12 Jun 2010, 4:44 PM EDT
KALAMAZOO, Mich. (WOOD) - Two people were arrested after a food fight with an employee occurred outside a drive-thru window and escalated into a physical altercation in the restaurant.
Kalamazoo Department of Public Safety officers received a call around 12:17 p.m. Saturday about a large fight at the Wendy's restaurant, 2814 Portage Road. They arrived and "encountered a loud disturbance between unsatisfied customers and frustrated employees inside the business," according to a release from police.
The incident started when four customers in a vehicle were angry with an employee at the drive-thru window. The customers told police there was a discrepancy between the food they ordered and the food that was put in the bags.
Tempers flared between the two parties involved, resulting in the customers throwing beverages, hamburgers and fries through the drive-thru window, hitting the employee inside, police said.
The employee threw beverages, ketchup and fries back at the customers' vehicle.
Two of the customers in the vehicle then went into the restaurant and began fighting with employees, in which punches and chairs were thrown, police said.
Those two customers were arrested on charges of assault and excessive noise.
One of those two faces one charge of assault and battery and one charge of disturbing the peace by the Kalamazoo County Prosecutor's Office.
Felicia Charmaine Williams was arraigned Monday in district court. She remains free on bond.
No new court date has been set for Williams.
An employee received minor injuries during the fight.
Wendy's employees told police the incident stemmed from a communication breakdown that could have been easily rectified had the customers been civil.